General
NewTolet.Com is a platform for connecting property owners, agents, and tenants. We do not act as a party to rental contracts and we do not guarantee the conduct, identity, or performance of any user on the platform.
Users must independently verify listings, contacts, payments, and decisions before entering into any agreement or transferring funds.
Account Information
- Users must provide accurate account details, including real name and valid phone number.
- Fake, misleading, or duplicate accounts may be suspended, limited, or permanently removed.
- Email and profile data may be used for login, verification, notices, service updates, and support communication.
- Profile images, when used, should represent the actual person or organization behind the account.
Property Listings
- Anyone posting a property confirms that they are the rightful owner or have the authority to advertise it.
- Listing details including location, pricing, room counts, availability, and images must be accurate and kept updated.
- We may edit, reject, hide, or remove listings that appear misleading, unlawful, abusive, or in conflict with platform rules.
- Personal contact details are not allowed inside property descriptions if the platform already provides a structured contact method.
Credits, Orders, and Platform Services
- Some platform features may require credits or direct payment before access is granted.
- Orders are not approved until full payment has been successfully completed.
- Order progress may be communicated by SMS, phone, or other official support channels chosen by NewTolet.
- Matches are prepared according to the requirements submitted through the order form. Extra expectations outside the submitted form may not be fulfilled.
- NewTolet may limit each order to the most suitable option unless a specific support exception is applied.
Complaints, Completion, and Refund Handling
- Once an order is marked complete, complaints should be reported within 24 hours of the completion notice.
- After contact is established between landlord and tenant, personal disputes or changes of preference are outside NewTolet responsibility.
- Refund handling, cancellation conditions, and service deductions are governed by the Refund Policy published on the platform.
Cookies
We may use cookies and related storage mechanisms to maintain sessions, improve site performance, remember preferences, and secure account activity. Some parts of the site may not function correctly without them.
Contact
- Email: [email protected]
- Phone: +880 1707346634
- Address: Jugidor, Moulvibazar, Sylhet
- Website: https://www.newtolet.com/
